Microsoft Teams vs. Zoom – Which is Better?


With many businesses now running their entire operations virtually, both Microsoft Teams and Zoom have become the go-to choice for online meetings.

A question that we are often asked: “which meeting room software is better?”

In this article, we’ll outline the benefits of both systems and draw up some interesting conclusions that will help you make the most of either solution.

Zoom

The primary benefit Zoom has over Microsoft Teams is the ability to see all users in the meeting room. At the time of writing, Microsoft Teams only allows you to see the last four people that have spoken in the room. Having less people visible can keep focus in the meeting; however, it is useful to see reactions from everyone in the room when a discussion is taking place.

Zoom also has a more robust webinar feature. A webinar differs from a traditional online meeting as you have a host and attendees, rather than a host and their participants. During webinars, interaction between the host and attendees is more one-sided and used to deliver online presentations. Zoom’s main benefit in this area is that it handles the whole registration piece, something that is currently missing from Microsoft Teams. Registration is an essential feature of webinars as it can help increase attendance to the online event. Zoom, unlike teams, handles webinar registrations and allows the host to manage attendees.

Microsoft Teams

If you are running Office 365, Microsoft Teams has much better integration with most business applications compared to Zoom.

From a security and data perspective, Microsoft Teams integrates with your Office 365 environment if you have two-factor authentication turned on. This will also be available within Teams when users sign in.

Microsoft is playing catch up in regards to some features lost. For example, Microsoft virtual backgrounds were only made available in April, whereas this is a feature Zoom has had for a while. Additionally, as previously mentioned, Microsoft Teams only allows 4 users to be visible at once. They are actively working on increasing their visibility to 9 screens at a time.

Conclusion

Both platforms are great options for businesses to connect remotely. There is no one size fits all solution, and there are several factors when choosing what communication platform to use. We’re ready to help you make the correct choice. We can review your current set up as an impartial third party and make sure you’ve got the best solution in place.

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