Trusting identity is foundational to a law firm’s work. In a law office, the documents going back and forth contain sensitive information; contracts, negotiations, or transactions can’t be shared with the wrong parties. Therefore, the industry needs to be especially cautious about validating identities. Legal service providers need to achieve compliance while protecting clients and…

Working in IT, the best part of our job is that smile of relief when we fix someone’s technology. As your Managed Service Provider (MSP), we’re happy to go out (or log in remotely) to fix what’s broken. We enjoy getting our customers back up and running quickly. Who said saving the day is only…

Law firms constantly collect and share information, with files containing critical data going back-and-forth between employees and clients. One mistake could cost the firm both money and reputation. Workflow automation technology tackles document sharing and data collection to offer several benefits. 1. Improved Accuracy Collecting information using workflow automation improves the accuracy of a routine…

Phishing attacks have been around for a long time. They are designed to steal your credentials or trick you into installing malicious software. Unfortunately, they have persisted in the IT world because they’re both devastatingly simple and effective. Spear phishing is a more modern and more effective version of this traditional attack. A typical phishing attack…

When you hear the phrase “island hopping,” you may think of cruising beautiful sandy beaches on a tour of tropical islands. Unfortunately, cybercriminals have given the term a new, less pleasant spin. Island hopping is an increasingly popular method of attacking businesses. In this approach, cybercriminals target a business indirectly. In order to reach their…

The law profession has been slow to embrace virtual work. It’s a people-oriented business, and there is great reliance on sensitive files and court documents. Although, the pandemic pushed lawyers – and the rest of us – to embrace more digital technology. In the United States, 70–90% of firms surveyed by the American Bar Association…

The law industry isn’t known for embracing change quickly: tradition can trump a willingness to embrace new technologies. Although, digital technology has become an essential part of many lawyers’ working day. Partnering with a Managed Service Provider (MSP) provides support and enhanced cybersecurity during this evolution. Lawyers rely on technology to: communicate with colleagues and…

Think of your Managed Service Provider (MSP) as your IT department. An MSP can handle everything that your IT department or internal IT staff member normally would. Depending on the needs of your business, an MSP will customize a service plan. Your contract outlines all of these services, allowing you to keep your MSP accountable….

Let’s address the (ahem …) hippo in the room. HIPAA compliance continues to be a real challenge for small and mid-sized businesses. HIPAA is an acronym for the Health Insurance Portability and Accountability Act, which has very specific rules and regulations around a patient’s health information. Larger healthcare organizations, like hospitals and insurance companies, have…

No one is safe from cybersecurity threats or able to ignore digital transformation. But the healthcare industry faces extra pressures to keep its IT healthy. Here’s why that’s the case and why a Managed Service Provider (MSP) partnership is just what the doctor ordered. Healthcare shares many of the same concerns as other industries. Leaders…