Align Business Strategy and IT with an MSP


So you’ve decided to onboard an MSP, great move! We get it, you may not be a tech expert, thats why you hired an IT service provider. In this blog, we’ve put together some tips to help you align your business strategy and IT with your newly hired MSP.

Let’s get into it!

The ability to scale your firm is vital to its long-term success. After all, the business is a dynamic environment. In an ideal situation, it will always be expanding, but it almost always needs to pivot. When that happens, you need your IT to keep up. When you work with a managed service provider (MSP), they can help you connect your strategy and IT. This can help you keep or even improve your agility in the workplace. 

There are times when your company wants to expand or when it has to scale down its operations. Always expect the unexpected. Introducing a new product or the seasonal nature of your business; or, as we all saw in 2020, something unexpected can occur, requiring you to alter your business practices. In today’s world, no matter what, you need to make sure that your technology keeps up with you. 

Although managed service providers (MSPs) can assist with technology issues as they arise, they are capable of much more. By bringing on an MSP as a partner to guide you through your changes, you are adding value to your business. The MSP can assist in a number of ways, as listed below. 

Determining what is feasible. 

As a business owner, it is part of your job description to be a visionary and to dream big in order to succeed. However, you don’t want to go over the top of your technological capabilities. Demanding more from your IT system than it is capable of handling could result in catastrophic downtime. Instead, talk to your managed service provider’s IT experts to figure out what is possible and how to get there. 

The phrase “digital transformation” is one that is frequently heard these days. For example, you might be looking for a digital workforce, a better digital service, or better business analytics. However, if your company doesn’t have the right technology, you won’t be able to get the most out of these things.

Plan for MSP to meet new technology demands.

Adding extra personnel to your team? Congrats! They’ll require laptops, phones, and network connections in order to do their jobs. In addition, you’ll need the appropriate software licenses, server capacity, and other resources. You’re already swamped with the task of recruiting and maintaining top-tier talent. You should talk to your managed service provider to make sure that the technology infrastructure is in place to keep up with your changing workplace. 

Working with your MSP to prepare for a short-term spike in technology demands can help to guarantee that everything runs well. In the event that they know you’re going to be busy, they can test systems to check their resilience or schedule time-consuming updates and system upgrades at a more convenient time. 

Whatever you do, wherever you go, be sure your IT is secure. 

In 2020, the majority of enterprises were forced to relocate their personnel. It was necessary to make changes. Now, many are attempting to reintegrate people into society, and information technology requirements are shifting once more. Perhaps your company used to only allow employees to work from home, but now it wants to transition to a hybrid approach. Regardless of the arrangement, the IT service provider can be in charge of protecting your systems. 

Businesses can suffer if technology does not keep up with the demands of the changing environment. Employee productivity, as well as morale, will also suffer as a result of this. It is possible that your clients will not receive the high-quality experience they anticipate. Keeping IT infrastructure safe and aligning it with the company’s long-term plan helps make transitions easier and make users happy. 

Collaboration is essential for agility. 

When you work with your MSP to develop a strategy, you can ensure that adaptation is seamless and secure. IT support can work with you to design and build the reliable and resilient infrastructure that you need. 

Alignment is achieved through a continuous discussion of business objectives, budgets, and timetables. The more you use your managed service provider, the more strategic IT advice and planning they can give you. This is because they can help you with more than just broken computer parts.

It’s a relief knowing you have something like an MSP in place to allow your business to run smoothly. Aligning your business strategy and IT with an MSP is a crucial move for development. We hope you found this blogpost insightful. Plus, we’re always here if you need help.

If you’d like to find out more about about what to expect from hiring a new IT provider, click here!

Let’s discuss your business strategy and IT needs today. 

Click here to schedule a free 15-minute meeting with Stan Kats, our Founder, and Chief Technologist. 

STG IT Consulting Group proudly provides IT Service in Greater Los Angeles and the surrounding areas for all of your IT needs. 

We look forward to meeting with you!

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