An old-time radio show used to start with the promise “The Shadow knows!” Yet when it comes to shadow IT, the problem is the exact opposite. Shadow IT is the stuff employees download onto a business system that IT doesn’t…
Cloud technology has grown to new heights in recent years. Ten years ago ‘The Cloud’ was jargon, but today it’s a phrase used daily in offices worldwide. More and more businesses are taking advantage of the huge benefits cloud services…
Email Deliverability is the rate at which your email actually makes it into recipient inboxes. This rate can be lower when an email bounces or gets automatically filtered into a spam folder. As a business, there’s nothing worse than spending…
You invest a lot of time researching the best technology for your business. Your Apple computers work well for your needs, plus, the sleek desktops look great in client-visible locations. Yet occasionally, something comes up that you can’t do on…
You’ve seen all the ads for Microsoft 365. They’re popping up on your desktop, your employees are sending you meaningful looks, and clearly, it’s not going away. You’ve probably even jumped online to see what all the fuss is about.…
Proprietary information makes your business special, whether you’re a tech startup with a smart algorithm or a food manufacturer with a secret sauce. Regardless of industry, businesses gain competitive advantage from distinct practices or unique data. The last thing you…
15 years after the world united to crack down on spam emails, we’re still struggling with overloaded inboxes. All of that unwanted email continues to flood the internet, with much of it targeted towards small businesses. The impact goes wider…
Small business owners are proud of getting everything done with few people. Every team member wears many hats. They are part of a family, devoted to the firm’s success. Unfortunately, that doesn’t make them qualified to handle IT. You’re never…
Voice over Internet Protocol (VoIP) offers many advantages for small and mid-sized businesses. VoIP turns voice conversation into data packets sent between two network points. But don’t worry, the person you’re calling doesn’t need to be using a similar system.…
Trusting identity is foundational to a law firm’s work. In a law office, the documents going back and forth contain sensitive information; contracts, negotiations, or transactions can’t be shared with the wrong parties. Therefore, the industry needs to be especially…