Customer Solutions

A Good Internal IT Person Is Hard to Find

Technology is everywhere, yet we don’t always understand it. When things go wrong or get challenging, we turn to IT Services for help, but it’s becoming difficult for businesses to hire internal IT support staff. The IT talent shortage has been an issue for more than a decade. A majority (56%) of leaders globally bemoaned…

Signs You Aren’t Budgeting Enough for IT

Generally, we like to make the argument that nothing about your small business is too small. We do say it a lot in relation to cybersecurity — no size of business is immune. Yet, there is the chance your IT budget is too small. Consider these indicators that you might need to invest more in…

Microsoft 365 Streamlines Business and Reduces Spend

When doing business online, you have many options for available software and systems. You might turn to one solution to handle online meetings, another to drive collaboration, and yet another to manage your content and workflow. It can get confusing. Plus, when you are duplicating tools, IT spend can mushroom unnecessarily. Microsoft 365 aims to…

How to Avoid Sending Spam Email: The Dos and Don’ts

Email Deliverability is the rate at which your email actually makes it into recipient inboxes. This rate can be lower when an email bounces or gets automatically filtered into a spam folder. As a business, there’s nothing worse than spending time writing an email that never even reaches an inbox. Our friends at Hubspot have…

The Value of Virtual Machines for Your Business

You invest a lot of time researching the best technology for your business. Your Apple computers work well for your needs, plus, the sleek desktops look great in client-visible locations. Yet occasionally, something comes up that you can’t do on a Mac. Some programs just don’t work on the Mac operating systems (OS); they only…

How To Switch IT Providers: A Seamless Transition

If you’re here, you’re probably considering changing IT providers (for one reason for another). But in the same way that no one actually likes the moving process, switching to a new IT partner can seem like a similar headache. Although, it’s a move that can benefit your company long term. So… how can you have…

One Virtual Desktop to Rule Them All?

With cloud computing at the front line of most IT provider’s Technology Solutions, virtual desktops have taken a backseat. But what is a virtual desktop and how exactly could it benefit your business where the cloud may not? This article will give you an understanding of virtual desktop technology and how it could drastically reduce your…

Must-Have Managed IT Services

When you sign a contract with an IT company, they’re most likely providing you with a “managed service.” But what does this mean? What does it include? What exactly are they doing behind the scenes to keep your business up and running? Here’s three of the most common managed services that IT companies provide: 1….

How to Choose a New IT Provider

Is your current IT provider slow? Do they take forever to respond to requests and fix your technology problems? Have you had a recent security breach or data loss? Do you feel your current IT provider isn’t up to date with the most recent technology? Are you just overall unhappy with their service? If you…

Microsoft Teams vs. Zoom – Which is Better?

With many businesses now running their entire operations virtually, both Microsoft Teams and Zoom have become the go-to choice for online meetings. A question that we are often asked: “which meeting room software is better?” In this article, we’ll outline the benefits of both systems and draw up some interesting conclusions that will help you…