Customer Solutions

Align Your Team with Company Goals

If you work for any company, you often hear the terms “digital transformation” and “collaboration.” But what do they mean? How do they help manage your business goals on a daily basis? And how can you align your team with company goals? Collaboration is not possible when shared goals aren’t set. When departments are isolated…

5 Ways to Balance Strong Authentication Protocols and User Productivity

Finding the right balance between productivity and security can be quite the challenge for most businesses. If you provide too much freedom within your network, security risks rise. However, if there too many security restrictions, productivity will suffer. Here are 5 ways to balance strong authentication protocols and user productivity. It’s always a fine line…

Set Yourself Up for Safer Home Security

The market for home security systems has recently grown exponentially. According to experts, the market will reach a growth rate of 20.1% by 2026. This is on top of the anticipated growth of 21.6% from 2021 to 2022. Which brings up the question, how do we protect ourselves in this ever changing environment? This blog…

What to Put in a Year-End Technology Infrastructure Review?

As we get to the end of the year, it’s the best time to plan for the future. Most businesses start the year off with the intention to grow and improve operations. A business’s operations are heavily reliant on technology. So, in order to find areas for improvement, it makes sense to look at your…

Windows is Becoming the Primary Target for Cyber Attacks

If you’re wondering why Windows is becoming the primary target for cyber attacks, it’s simple. It’s due to Microsoft’s huge dominance in the workplace. Cybercriminals want to access your information, interfere with your business, or demand ransom for your data. Tens of millions of malware attacks were discovered this year alone. And a whopping 95%…

7 Apps in 2023 That Will Boost Customer Experience

Customer experience has a direct impact on your bottom line. Companies that prioritize customers are 60% more profitable than non-customer-centric ones. In this digital age, customers have higher expectations from the companies they choose to do business with. That’s why we put together 7 apps in 2023 that will boost customer experience. People have the…

Easy Setup Guide for Microsoft Teams

Microsoft Teams is a lot of different things. Foremost, it’s a tool for video conferencing. Among other things, it’s also a team chat channel and a tool for in-app co-authoring. The increase in Teams popularity had grown significantly since the Pandemic. If you’re not using it already, we put together an easy setup guide for…

Best Password Managers for Businesses in 2022

So you’re looking for a Password Manager for your business and you don’t know where to start.¬†Well, you’ve come to the right place. We put together a list of the best password managers for businesses in 2022. Check it out! As an IT provider service, we’re a bit of an expert when it comes to…

What VoIP Features Are Most Beneficial for Small Businesses?

It was only a few years ago when VoIP was still considered a “different” kind of business phone system. It was not in use by the majority. However, since the pandemic, this view has changed. Now internet-based phone systems have become essential for maintaining business operations. So, what VoIP features are most beneficial for small…

Follow This Simple Guide for Better Endpoint Detection

The majority of a company’ s network and IT infrastructure is made up of endpoints. It includes the collection of computers, mobile devices, servers and other tech gadgets. Plus you can include any IoT devices that connect to your business network in that count. Which means you and all businesses need endpoint detection. Follow this…