One of Microsoft 365's Most Useful Freebies is Microsoft Forms - STG

One of Microsoft 365’s Most Useful Freebies is Microsoft Forms

With over 345 million paying seats, Microsoft 365 is one of the most widely used cloud platforms worldwide. The service provides an array of cloud tools that factors into its continuous growth. Users have access to over 20 different apps, including the essential MS Office suite. But did you know one of Microsoft 365’s most useful freebies is Microsoft Forms?

When there are so many apps to choose from, it can be easy to forget about some. It’s possible that some businesses aren’t even aware that they have access to these other useful tools. Microsoft Forms is one of these apps, and it is one of the most practical apps you get with a Microsoft 365 subscription.

Forms makes it easy to do any task from sending year-end customer surveys to assessing change readiness. This online survey and form-building tool has a lot to offer businesses. If you have a Microsoft 365 subscription, you get Forms free.

What is Microsoft Forms?

Microsoft Forms is a drag-and-drop form, quiz, and survey builder. It’s easy to use and lets you distribute surveys to people through a link. Plus, recipients can complete online forms from any device.

After the respondent completes the survey, the results are immediately accessible in the software. The software compiles the results and puts them into an easy-to-read chart. The outcomes can also be exported to Excel.

Getting Started in Forms

  1. Visit Forms.office.com and log into your Microsoft account.
  2. Start by choosing “New Form” or “New Quiz” from the top of the menu.
  3. Or choose from one of the built-in templates.
  4. To add a new form, click “Add New” and choose from these field types:
    • Multiple Choice Question
    • Text
    • Rating
    • Date
    • Ranking
    • Likert
    • Net Promoter Score
    • Section
  5. Enter your questions or prompts
  6. Once finished, click “Send” at the top. Now you can send the survey through the following options:
    • Link to a web form
    • Email
    • QR code
    • Embedded in a web page
    • Via Facebook or Twitter
  7. View responses on the “Responses” tab

Benefits of Using Microsoft Forms

It Already Comes Free With Microsoft 365 Subscription

If you already have a Microsoft 365 subscription, it makes sense to use Forms. Using a different survey tool like Survey Monkey can be costly, especially when you get this feature for free. It’s as simple as signing into your Microsoft account.

It Saves Time

It takes time to email out a survey. Sending an email with an attachment runs the risk of bouncing. You also need to allocate time to compile the results as they come in.

Using MS Forms will save you a ton of time. There’s no need to download or open email attachments. The recipient simply follows your link and completes the online form. You receive the results as soon as they finish. Plus, Forms compiles all the responses for you.

Automatically Get Charted Results

Once you start receiving responses, they are made immediately available in meaningful graphs. Forms makes it easy to export the survey results to another platform like Excel.

It’s Easy to Use

Microsoft Forms has a relatively low learning curve. Almost anyone can jump in and start using the UI because of how clear and easy it is.

How to Leverage Microsoft Forms

Annual Customer Satisfaction Survey

Your consumer response rate can go up if you use a web-based survey. They can quickly and easily complete your customer satisfaction survey using any device.

Results are visible right away. Then, analyze them to learn what your company is doing well and what you can do to make it even better.

Security Awareness Test for Employees

Utilize Forms to test your employees on security awareness. It can be easily included in your cybersecurity awareness training. The software also provides information on the average response time per user.

Change Readiness Survey

Change management is a growing focus for many businesses. This is a result of how quickly technology-driven changes occur. Forms can help users become more open to adopting change. Make a change readiness survey, and distribute it to each team.

Event Registrations

Are you hosting any events? Gathering registration information is easy. Use a QR code, social media, SMS, or emails to send out the Form link.

Volunteer Forms

Microsoft Forms allows you to sign up volunteers straight from your website. The software will automatically compile data to organize volunteer opportunities and skills. This makes it easier for you to match people to your needs.

And More

Check out these Form templates:

  • Competitive analysis study
  • Post-event feedback survey
  • Office facility request form
  • Employee satisfaction survey
  • Product pricing survey
  • Food catering request form
  • Save the date form
  • Course enrollment form

Are You Ready to Get More out of Microsoft 365?

Now that you know one of Microsoft 365’s most useful freebies is Microsoft Forms, there’s a good chance your company is missing out on some of the value M365 has to offer. To find out more about our Microsoft support services, give us a call today!


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STG IT Consulting Group proudly provides IT Services in Greater Los Angeles and the surrounding areas for all your IT needs.

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