What Exactly Does a Managed IT Services Company Do?

You might have heard of outsourcing your business’s IT to a managed service provider (MSP), but what exactly does a managed IT services company do?  

Before you decide to work with an outsourced partner, it’s important to understand the intricacies to the services an MSP performs. Their support could be crucial to the success and longevity of your company in this digital era.

Managing your business’s IT infrastructure efficiently and effectively is a big task, especially if your business does not have a dedicated internal IT team. In this post, we discuss the role and services of an IT provider so you can rest assured your business is in good hands.

What Does a Managed IT Services Company Do? 

Managed IT services, like STG Infotech, are outsourced partners that provide a wide range of proactive IT support and services.  

These services include but are not limited to, network monitoring and maintenance, cybersecurity services, data backup and disaster recovery, cloud computing services, and go-to for IT consulting. 

Essentially, an IT service handles all aspects of a company’s IT infrastructure. All so that the business and its employees can focus on core objectives without technical worry.

Proactive Network Monitoring and Maintenance 

The primary responsibility of a managed IT services company is to make sure your business’s network runs smoothly without interruption.

Through proactive monitoring and maintenance tools and techniques, IT experts can continuously monitor your network performance, identify potential issues and vulnerabilities, and resolve these issues before they escalate into bigger problems.  

With a proactive approach to IT, your business won’t have to worry about extensive downtime.

Living by a model that waits to solve problems after they happen is simply not economical anymore for any business. Being reactive versus proactive can cost you more than money.

Extensive Cybersecurity Services 

One of the hottest buzzwords in the tech world is ‘cybersecurity’, and for good reason – your business data is valuable to cyber criminals and they will try almost anything to get to it.

Your business cannot afford to risk its sensitive data and digital assets. Cybersecurity services must be made a priority.

A managed IT services company’s role is to implement a robust cybersecurity plan. This plan is to safeguard against threats like malware, ransomware, phishing attacks, and data breaches.  

These services include deploying firewalls, adding antivirus software and intrusion detection systems, providing security awareness training, and conducting regular security audits to identify any vulnerabilities and minimize your risks. 

Data Backup and Disaster Recovery 

Data loss can have a catastrophic effect on your business. You can face massive financial loss or face irreversible reputational damage. 

Your managed IT services company should offer a comprehensive data backup and disaster recovery plan. 

They will make sure all your critical data is securely backed up so it can be quickly restored if disaster strikes.  

Usually, this step includes implementing an automated backup process that utilizes off-site storage and recovery protocols tailored to what your business needs. Remember, all businesses are different and have to adhere to their own strict procedures.  

Cloud Computing Services 

In our experience, businesses find themselves in one of two predicaments – or somewhere in the middle. They either transfer the business to the cloud after years without it, or, they create their business on the cloud.

The cloud has revolutionized the way businesses store, manage, and access data. So, it’s only fitting that a managed IT services company helps you leverage that power. 

These teams have years of experience offering expert guidance for migration assistance and ongoing management of cloud-based infrastructures.  

And yes, these cloud services ensure optimal performance, scalability, and security whether it’s a public, private, or hybrid cloud solution.  

Expert IT Consulting and Strategic Planning 

Beyond the day-to-day IT support, managed IT services companies offer invaluable guidance to help businesses align their IT initiatives with ongoing goals and objectives.  

They will assess your current IT infrastructure and identify areas of improvement to develop a customized IT roadmap for you.  

To tie it up and put a bow on it, a Managed IT Services company is a tool that businesses use to handle all aspects of an IT environment.  

MSPs are a reliable team of experts available to you for all things technology without the overhead. It’s a great way to unlock new opportunities for growth and innovation.  

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If you have any questions about what managed IT services companies do and what they can do for your company, feel free to reach out to us at stginfotech.com or schedule a call via the calendar link below to learn more about how we can help you prioritize your IT infrastructure.

STG Infotech proudly provides IT Services for Small to Medium Businesses in Greater Los Angeles. We’d love to see if we can help you too!